We've all been there – a clumsy bump into a stranger, a small mistake at work – and out pops the instinctive "sorry." This simple word can be a social lifesaver, smoothing over the tiny ripples we make in our day-to-day interactions. But is "sorry" always enough? Let's explore when this magic word works and when it falls short.
When "Sorry" is Generally Appropriate:
When "Sorry" Doesn't Cut It
Crafting a Meaningful Apology
Written by Agnieszka Kansy